Step 01
CRM conversion
Lead becomes a patient and WithPatient activates.
Patient activated
The patient journey, connected to your clinic
From patient conversion to patient loyalty.
WithPatient gives medical-tourism patients one branded portal for travel, eSIM connectivity, treatment, documents, AI aftercare, feedback, rewards, and referrals.
No CRM replacementWhite-labelPatient login
YOUR JOURNEY IS IN PROGRESS
Good afternoon, Heyer 👋
CURRENT STAGE
In treatment
Arrival→Treatment→Recovery
Your care team is with you every step.
Treatment
AI Care
Aftercare
Istanbul
Patient home
1
patient login
Everything the patient needs, under the clinic brand.
3
access levels
Management, coordinator and operational visibility.
＋
travel eSIM
Optional clinic-provided mobile data, inside the patient portal.
New · Travel eSIMA connected patient.
A connected patient.
A warmer welcome.
Give your international patients mobile data for their stay in Türkiye. WithPatient brings a clinic-provided eSIM into the patient portal, alongside their hotel, transfer and care team.
- A welcome gift your clinic can offer
- Device compatibility check before requesting
- QR or activation code available inside the app
- Installation guidance and connection to the care team
Optional service. Availability depends on clinic setup, a compatible device, the selected package and provider coverage. Package allowances and validity are confirmed before use.
THE PATIENT EXPERIENCE
A welcome gift from your clinic
Your travel eSIM
Mobile data for maps, messages and your patient journey.
- 01
Check your device
Confirm that your phone supports eSIM.
- 02
Request your clinic’s package
View the package offered for your stay.
- 03
Open the installation details
Follow the instructions when your eSIM is ready.
Illustrative journey. Your clinic’s package and availability may differ.
Works with your existing CRM
Keep your CRM. Add the patient journey.
WithPatient activates after a lead becomes a patient and connects the clinic's existing workflow to one branded patient experience.
Zoho
CRM
bitrix24
CRM
HubSpot
CRM
●pipedrive
CRM
salesforce
CRM
Doktor365
Health CRM
Bitrix24 is the current integration. For the other CRM systems shown, API access and workflow compatibility are reviewed before we confirm your setup.
Activated when the lead becomes a patient
One journey. Six moments that matter.
From a confirmed treatment to the trip home, every stage connects patients with the information and support they need.
Step 02
Travel & arrival
Hotel, transfers, travel dates and optional eSIM.
Arrival organized
Step 03
Treatment
Doctors, visits, treatment plan and documents.
Care coordinated
Step 04
AI Aftercare
Questions, reminders and coordinator access.
Recovery supported
Step 05
Experience
Feedback, complaints and smart review routing.
Patient voice captured
Step 06
Referral growth
Rewards create new patients inside the CRM.
Growth returned to CRM
The real patient portal
Travel, treatment and Istanbul—together.
Patients see their hotel, driver, vehicle plate, return transfer, coordinator, treatment plan, clinic contacts, optional travel eSIM, Istanbul guide and aftercare from one calm, clinic-branded home.
Hotel & dates
Driver & plate
Treatment plan
Coordinator contacts
Istanbul guide
Aftercare center
Travel eSIM
Installation guidance
TRAVEL & STAY
Your arrival plan
YOUR HOTEL
Pier Hotel
Jul 14 → Jul 16
RETURN TRANSFER
Kaptan
34 TRD 34
PATIENT COORDINATOR
Nadia Tamartash
Available on WhatsApp & phone
Travel eSIM
OptionalA clinic-provided data package, with installation details in your app.
Travel & coordinator
Istanbul Companion + AI
Istanbul becomes part of the patient journey.
Patients find everything they need around treatment: historic places, malls, beaches, restaurants, transport, translation, currency, emergency support and useful local apps.
ISTANBUL COMPANION
Everything you need nearby
Explore Istanbul
Curated for your treatment journey
Things to see
Historic places
Shopping
Malls & outlets
Beaches
Seaside spots
Food & cafés
Patient-friendly
Getting around
Metro & taxi
Useful apps
Local essentials
Ask WithPatient AI
Ask in your own language, any time.
Istanbul home
YOUR ISTANBUL DAY
Explore safely during recovery
CARE-AWARE GUIDE
Recommendations match your recovery stage
DISCOVER BY CATEGORY
Things to see
Beaches
Shopping
RECOMMENDED TODAY
Hagia Sophia
Historic · 45 min
Bosphorus cruise
Relaxed · 1.5 h
Zorlu Center
Shopping · Indoor
Translate
Currency
Emergency
Explore safely
THINGS TO SEE
Discover Istanbul
Iconic places selected around your treatment schedule.
Hagia Sophia
Sultanahmet
Blue Mosque
Sultanahmet
Galata Tower
Beyoğlu
Dolmabahçe
Beşiktaş
Basilica Cistern
Sultanahmet
Miniatürk
Eyüpsultan
Planned around your recovery
Distance and visit time adapt to your care stage.
Things to see
SHOPPING & MALLS
Shop, dine and unwind
Hand-picked places with comfortable indoor access during recovery.
Premium shopping
Dining & brands
View on map
Modern mall
Indoor comfort
View on map
Lifestyle center
Shops & cafés
View on map
Family destination
Food & leisure
View on map
Recovery-aware suggestions
AI recommends the right place for your treatment stage.
Shopping & malls
CLINIC PRIVILEGES
Offers for your stay
Trusted places near the clinic with exclusive patient benefits.
MY STAY IN ISTANBUL
Patient offers
Show the app to receive your clinic discount.
RECOMMENDED BY YOUR CLINIC
Nevada Cafe
Café
Espresso Lab
Specialty coffee
Halil İbrahim
Turkish restaurant
Near my clinic
Restaurants, pharmacy, ATM
Near my hotel
Useful places around your stay
Ask AI to find the right place
Clinic offers
TREATMENT & CARE
Your treatment journey
✓
✓
●
○
ConfirmedTrip readyIn treatmentRecovery
NEXT VISIT
To be confirmed
YOUR CARE TEAM
Büşra
Chief Dentist
Ahmed
Implantology
Buse
Prosthodontics
Duygu
Orthodontics
Treatment journey
AI aftercare + human care team
The clinic stays close after discharge.
Patients ask the AI questions, receive post-treatment notifications and always know which doctor or coordinator is responsible for their care.
Treatment-aware AI answers
Patients can ask recovery questions based on their journey.
Smart notifications
Medication, recovery and appointment reminders arrive on time.
Visible care team
Doctors and coordinators stay one tap away.
Intelligent reputation & growth
Resolve dissatisfaction privately. Reward advocacy intelligently.
Smart review protection
Satisfied patients can continue to Google or Trustpilot. Unsatisfied patients do not see public review links; the complaint is routed to service recovery, email and dashboard.
Public review path
Private recovery path
Reward & referral engine
Months after treatment, patients receive relevant rewards. Their referrals become new CRM leads automatically, carrying the referrer and campaign source.
New referral created
Registered directly in clinic CRM
Documents, feedback & management
Patient documents in the portal. Every signal in the dashboard.
Treatment plans, invoices and warranties remain downloadable for the patient. Satisfaction, complaints and journey alerts are recorded for management and emailed to the responsible team.
Treatment plan, invoice and warranty downloads
Management dashboard with three access levels
Email and dashboard alerts for important events
White-label clinic branding for every patient
RECOVERY HUB
After treatment
DOCUMENTS
Treatment Plan.pdf
Aftercare center
Healing tips, food guidance and checklists.
Latest update
How satisfied are you with your treatment journey?
Smile Rewards
Invite friends and unlock clinic benefits.
Progress & documents
White-label by design
The patient sees the clinic. The clinic runs on WithPatient.
Product previews illustrate the patient experience. Branding, clinic contacts and integration scope are configured and reviewed during onboarding.
Clinic brand in front
WithPatient intelligence underneath
Getting started
From a first demo to your first patient.
A clear setup process for your clinic, with the workflow, costs and support agreed before launch.
01
Map your workflow
Review your CRM, patient stages, treatments and team responsibilities.
02
Agree your setup
Choose branding, languages and services, including optional eSIM. Confirm scope and pricing.
03
Test the journey
Check access, documents and patient flows using sample data, then train your team.
04
Launch with support
Start with an agreed pilot and review patient adoption and team feedback.
A proposal built around your clinic.
Get a clear breakdown of setup, recurring service and usage-based costs. Your CRM, patient volume, chosen modules and support needs determine the scope.
Before you start
Your questions, answered.
Who is WithPatient for?
WithPatient is a patient journey platform for clinics treating international patients. The current implementation focuses on dental care. Hair transplant and other specialties require their own treatment pathways and clinic-approved aftercare content; discuss availability during your demo.
Do we need to replace our CRM?
The existing integration is with Bitrix24. For another CRM, we review API access, patient stages and the fields your team uses before confirming the integration scope. The CRM names shown on this page are systems we can discuss, not a claim that every connector is already available.
Can the portal use our clinic’s branding?
Your setup can include the clinic name, logo, contact details and care team. We agree the branding scope, languages and patient journey during onboarding, then review the configured experience with your team.
How does the eSIM service work?
A participating clinic can offer a complimentary mobile-data package through the patient portal. Patients check device compatibility, request the offered package and access installation details once it is ready. The service must be enabled for the clinic; a paid patient checkout is not currently offered.
Does every phone support eSIM?
No. Support depends on the device model and regional version. The patient should confirm compatibility before requesting a package. Data allowance, validity and coverage depend on the selected plan; voice calls or a local phone number are not promised.
What does setup involve, and how long does it take?
We map your workflow, confirm the integration and modules, configure the clinic identity, test a sample patient journey and train your team. The schedule depends on CRM access, content readiness and customization; it is agreed after the initial review.
How is pricing structured?
Request a proposal for your clinic. The proposal should distinguish onboarding and integration, recurring platform service, and usage-based services such as eSIM and AI. We agree what is included, optional services and support scope before work starts.
Does AI replace our medical team?
No. AI offers general guidance and helps patients find relevant information. Clinical decisions and patient-specific instructions remain with the clinic. Aftercare content and escalation paths must be reviewed for your treatment protocols.
What should we prepare for a demo?
Share your clinic name, CRM, treatment categories, approximate international patient volume and the part of the journey you want to improve. Please do not send patient records or medical details through the sales form.
How do support and patient data work?
We agree support channels, response expectations, access roles and data-handling responsibilities during onboarding. Ask us about storage, retention, deletion and exports for your proposed setup before sharing live patient data. For sales enquiries, contact info@withpatient.com.
Let’s talk about your patient journey.
Contact WithPatient for a product walkthrough, integration review or clinic proposal.
Turn your CRM patient into a lifelong clinic relationship.
Let’s map your real patient journey, aftercare model, feedback workflow, optional eSIM service and referral program.